Terms of Service

By creating an account or using ShiftDeck (the "Service") you agree to these Terms. If you don't agree, don't use the Service.

1. The Service

ShiftDeck is workforce time-tracking, scheduling, and payroll-export software provided as a hosted SaaS. Features may evolve; we'll give reasonable notice for material changes.

2. Accounts

You're responsible for safeguarding your password and for all activity under your account. Notify us promptly of any unauthorized use. One person per login; no account sharing.

3. Pricing & billing

Pricing tiers are listed at /pricing. Subscriptions auto-renew at the end of each billing period until cancelled. Cancel any time from your billing settings; the cancellation takes effect at the end of the current period (no refunds for partial periods, except as required by law).

The Founders Lifetime tier is a one-time payment limited to the first 100 customers. Once full, the offer is removed and never returns. Founders Lifetime accounts have lifetime access to ShiftDeck Pro features as long as the Service operates and you remain in good standing under these Terms. If ShiftDeck materially shuts down or is sold to an entity that discontinues the Service, we'll provide at least 90 days notice and data export tools.

Refunds: full refund within 14 days of purchase, no questions. After 14 days, refunds are at our discretion. To request, email support@shiftdeck.tech.

4. Acceptable use

You agree not to:

• Use the Service for illegal activity (including wage theft, falsifying records, or violating employee privacy laws).
• Attempt to reverse-engineer, scrape, or interfere with Service infrastructure.
• Resell the Service or use it as a backbone for a competing product.
• Send spam or unsolicited communications through the Service.

5. Your data

You own your time-tracking and employee data. We process it only to operate the Service (see the Privacy Policy). You can export at any time via the payroll export and admin reports.

6. Service availability

We aim for high availability but don't promise zero downtime. Scheduled maintenance is announced. We are not liable for outages, data delays, or losses arising from third-party services (Stripe, Resend, network providers, etc.) we rely on, except to the extent required by law.

7. Termination

You can cancel any time. We may suspend or terminate accounts for material breach of these Terms (especially the acceptable-use clause), with notice except in urgent security cases. On termination, you have 30 days to export your data; after that we delete it per our retention policy.

8. Warranties & liability

The Service is provided "as is". We disclaim implied warranties to the maximum extent permitted by law. Our aggregate liability under these Terms is capped at the fees you paid in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

9. Governing law

These Terms are governed by the laws of the State of Florida, USA. Disputes will be resolved in the state or federal courts located in Orange County, Florida.

10. Changes

We may update these Terms; material changes are announced via email at least 30 days before they take effect.

11. Contact

Questions: legal@shiftdeck.tech