STRAIGHT ANSWERS, NO DEAD ENDS
Frequently asked questions
Every answer links deeper into features, support articles, or a free trial — so you never hit a wall. If you run a cleaning crew that needs geofence details or a restaurant that needs kiosk specs, start with the category that fits.
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Getting Started
A workforce control platform for hourly and field teams—time tracking, live attendance, scheduling, and payroll-ready exports. Start with the How it works overview.
Time Tracking
Punches queue on the device and sync when connectivity returns. See Offline time tracking.
Scheduling
Draft on the week board, resolve conflicts, then publish. Guide: How to publish a schedule.
Payroll and Exports
CSV with employee and job totals; see Payroll export help.
GPS and Geofencing
Mobile App
In the mobile Hours tab—paired with self-service.
Kiosk Mode
Use guided access / kiosk lock on the tablet and manager unlock inside ShiftDeck. Kiosk setup.
Pricing and Billing
Seat-based plans with a trial period—details on Pricing.
Support
Visit the Support Center or Contact sales.
Still stuck? Most questions get a reply within four hours. Support center →
Try ShiftDeck on your actual crew
Bring your real schedule, your real job sites, and see if it saves you time by day five. No credit card, no commitment.
$69/mo · $690/yr · or $499 one-time (first 100 customers only)