FAQ
Answers link deeper into features, support articles, and trials—no dead ends.
Getting Started
A workforce control platform for hourly and field teams—time tracking, live attendance, scheduling, and payroll-ready exports. Start with the How it works overview.
Time Tracking
Punches queue on the device and sync when connectivity returns. See Offline time tracking.
Scheduling
Draft on the week board, resolve conflicts, then publish. Guide: How to publish a schedule.
Payroll and Exports
CSV with employee and job totals; see Payroll export help.
GPS and Geofencing
Mobile App
In the mobile Hours tab—paired with self-service.
Kiosk Mode
Use guided access / kiosk lock on the tablet and manager unlock inside ShiftDeck. Kiosk setup.
Pricing and Billing
Seat-based plans with a trial period—details on Pricing.
Support
Visit the Support Center or Contact sales.
Still stuck? Support Center