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Setup guides, payroll-export walkthroughs, kiosk configuration, geofencing troubleshooting — written for the owner-operator who needs the answer now, not after three support-ticket replies.
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Getting Started
Employee Invitations
Clock In and Clock Out
Breaks and Missed Punches
Scheduling Help
Timesheet Approvals
Payroll Export Help
GPS and Geofence Setup
Kiosk Setup
PTO and Availability
Roles and Permissions
Billing and Plans
Troubleshooting
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- How to invite employees to ShiftDeck
Send secure invites, assign roles, and get your team onto mobile fast.
- How to set up your first location
Create a site, address, and optional geofence for accurate punches.
- How to create jobs and tasks
Model your worksites and optional tasks for labor rollups.
- How to publish a schedule
Move from draft to published with employee notifications.
- How to approve timesheets
Work exception-first, then bulk approve clean rows.
- How to export payroll hours
Generate CSV exports filtered by approval and pay period.
- How to set up geofencing
Configure per-site radii and understand punch outcomes.
- How kiosk mode works
Run a shared device with PIN-based clocking.
- How employees request time off
Mobile requests flow into manager approval.
- How to correct a missed punch
Employees request fixes; managers add or edit with audit trail.
- How to change pay period settings
Align periods with your payroll calendar.
- Why a clock-in was flagged outside the geofence
Diagnose GPS accuracy, site placement, and policy.
Can't find what you need
Email support@shiftdeck.app or open a ticket from your admin workspace. We respond within one business day — usually faster for payroll-week questions from restaurants, cleaning crews, and construction teams.
Try ShiftDeck free — setup takes under ten minutes
Import your crew, publish a schedule, and export a test payroll CSV before your next pay period. Works for restaurants, field service, cleaning, and construction teams.
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